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Warrantee/Returns FAQ

Return/Exchange Policy

Our goal is to make sure you receive the best value of every purchase you make at Strictlyarchery.com We want to be your number one choice for all your archery needs.

OUR UNCONDITIONAL GUARANTEE:

If for any reason you are not completely satisfied with a product, simply return it within 30 days.

RETURN REQUIREMENTS:

·        Returned products must be in brand new, mint condition.

·        Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags, and the blank warranty cards. The manufacturer's labeled packaging must be enclosed within a new shipping carton.

·        Software must be unopened and in the original sealed packaging.

·        Any Blister packed items or products that come in hard plastic wrap can only be returned if unopened and in original condition.

·        Please note that the warranty card must not be filled out.

·        SHIPPING AND HANDLING FEES, IF APPLICABLE, ARE NOT REFUNDABLE
Returns must be received by Strictlyarchery.com within 14 calendar days after notifying strictlyarchery.com of intent to return. After the return period has expired, please contact the manufacturer to resolve any problems with your equipment.

Auction Returns:
All Auction Sales Are Final. Auction items can be returned only for defective replacement. If the winning auction item you receive is not in working order, simply return it within 10-days of receipt to strictlyarchery.com for an exchange or, if the item is no longer available, a refund. If the ten-day exchange period has past, all items, unless otherwise noted in the description, come with the full warranty offered by the manufacturer. To obtain warranty service, please take the product, along with the invoice you received, to any authorized dealer or service center.

EXCHANGES

EXCHANGE REQUIREMENTS:

·        Exchanged products must be in brand new, mint condition.

·        Items must be in the original, undamaged manufacturer's packaging with all packaging materials, including instruction booklets, packing inserts, plastic bags, and the blank warranty cards. The manufacturer's labeled packaging must be enclosed within a new shipping carton.

·        Software must be unopened and in the original sealed packaging.

·        Any Blister packed items or products that come in hard plastic wrap can only be exchanged if unopened and in original condition.

·        Please note that the warranty card must not be filled out.
 

·        SHIPPING AND HANDLING FEES, IF APPLICABLE, ARE NOT REFUNDABLE

·        Exchanges must be received by strictlyarchery.com within 14 calendar days after notifying strictlyarchery.com of intent to exchange. After the exchange period has expired, please contact the manufacturer to resolve any problems with your equipment.

Manufacturer Warranty

All new products purchased on strictlyarchery.com are supplied with original manufacturer warranties.

Please send your request to:

Strictly Archery

401 Earl Road

Shorewood, IL 60404

815-741-0900


Attn: Manufacturer's Warranty Request.

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401 Earl Road
Shorewood, IL 60404
Phone: (815) 741-0900
Fax: (815) 741-3884

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